Contact Us

Rakha Hills
rakhahills@gmail.com
Cincinnati, Ohio, United States

For all inquiries, please email us and allow 24–48 hours for a response.

 

Rakha Hills Shipping Policy

Orders are processed within 2–5 business days unless otherwise stated.

Domestic shipping typically takes 5–8 business days after processing. Delivery times may vary.

Once your order is shipped, you will receive a tracking number. Rakha Hills is not responsible for shipping delays caused by carriers.

Shipping fees are calculated at checkout unless otherwise stated.

Rakha Hills Return & Refund Policy

All sales are final unless an item arrives damaged or incorrect.

We do not accept returns or exchanges due to sizing, fit preference, or buyer’s remorse. Please review product descriptions and size charts carefully before purchasing.

If your item arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at rakhahills@gmail.com with:

• Your order number

• Clear photos of the issue

If approved, we will offer a replacement or refund at our discretion.

We are not responsible for lost or stolen packages once marked as delivered.